Articles by: Kale Havervold

About:

Kale Havervold

E-commerce Insights Reporter

Kale Havervold is a writer with extensive experience writing on topics like ecommerce, business, technology, finance, and more.

His interest in ecommerce dates back several years, and he consistently stays up to date with industry news, trends, and insights. Combining this interest with his knowledge of the industry and in-depth research, he’s comfortable covering breaking news, creating guides, writing reviews, and everything in between.

Woman looking at a laptop and typing on the keyboard

Ecommerce News

ChatGPT Adds Shopping Research Feature Ahead of the Holidays

Kale Havervold

OpenAI recently revealed shopping research in ChatGPT, aimed at providing deep research to help people find the right products for ...

Hand coming out of a computer, taking money from a man

Ecommerce News

AI Accelerates Digital Fraud and Costs Companies Billions

Kale Havervold

Recently, Juniper Research released a study that found that digital goods fraud may cost ecommerce merchants $27 billion globally by ...

Person holding a debit card

Ecommerce News

Black Friday and Cyber Monday Spending Sets Records in 2025

Kale Havervold

Black Friday and Cyber Monday weekend spending in the U.S. reached a record-setting $44.2 billion in 2025, according to Adobe. ...

A shopping cart with a credit card wrapped in ribbon and a bow.

Ecommerce News

Mercury Reveals Surprising 2025 Ecommerce Holiday Report

Kale Havervold

Mercury recently released the company’s 2025 Ecommerce Holiday Report, which revealed important insights about profit, AI, and what’s shaping the ...

Stacks of coins that each get taller than the previous one.

Ecommerce News

Ecommerce Provides a Massive Savings Boost for EU Families

Kale Havervold

Recently, Amazon commissioned a report to examine the economic effects of ecommerce in Europe. The results found that European households ...

An image of the Amazon Leo terminal

Ecommerce News

Amazon Begins Testing for Company’s Answer to Starlink

Kale Havervold

Amazon has officially debuted the company’s satellite internet service and Starlink competitor, Amazon Leo, and has opened up testing for ...

Man wearing an earpiece microphone

Ecommerce News

Shopify Merchants Push Back On AI-Powered Customer Support

Kale Havervold

Recently, Shopify reverted a change it made to how it offers customer support. While it initially offered human support, the ...

Person typing on a computer with a credit card in their other hand.

Ecommerce News

Algolia Releases Sixth Annual Ecommerce Search Report

Kale Havervold

Recently, Algolia released the company’s sixth annual ecommerce search report, which surveyed top decision makers and revealed key insights on ...

An open computer with a Black Friday Sale sign sitting beside it.

Ecommerce News

Many Marketers Struggle With Personalization on Black Friday

Kale Havervold

Recently, new research from SALESmanago found that, despite 99% of marketers recognizing the importance of personalization, many fail to properly ...

Person tapping on a phone with shopping bags, cards, and carts rising from the device.

Ecommerce News

2025 Is Dubbed the First AI-Driven Ecommerce Holiday Season

Kale Havervold

Recently, BrightEdge released new data showing that the holiday season in 2025 is a turning point for ecommerce and AI, ...