Chatbots

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Ecommerce News

Shopify Merchants Push Back On AI-Powered Customer Support

Kale Havervold

Recently, Shopify reverted a change it made to how it offers customer support. While it initially offered human support, the ...

Instant Checkout

Ecommerce News

ChatGPT Launches ‘Instant Checkout’ Feature Letting Shoppers Purchase Products Within Chat

Alyciah Beavers

OpenAI introduces "Instant Checkout," a new feature that lets users buy items directly within ChatGPT without leaving the chatbot.