Articles by: Kale Havervold

About:

Kale Havervold

E-commerce Insights Reporter

Kale Havervold is a writer with extensive experience writing on topics like ecommerce, business, technology, finance, and more.

His interest in ecommerce dates back several years, and he consistently stays up to date with industry news, trends, and insights. Combining this interest with his knowledge of the industry and in-depth research, he’s comfortable covering breaking news, creating guides, writing reviews, and everything in between.

Two chat bubbles on a screen, one from a human and the other from AI.

Ecommerce News

Gartner: 60% of Brands Using Agentic AI Interactions by 2028

Kale Havervold

Global research and advisory firm Gartner recently stated that most brands will use agentic AI to deliver streamlined one-to-one interactions ...

A sheet of paper showing a bar graph with each bar being taller than the last, and an arrow just above the bars

Ecommerce News

Report Reveals US Ecommerce Order Volume is up 147%

Kale Havervold

Omnisend has just revealed the company’s 2026 ecommerce marketing report, which reviews extensive data from 2025 to highlight key statistics, ...

A phone screen showing someone asking an AI chat questions about a retail location and other things

Ecommerce News

Shopify Introduces the Agentic Plan

Kale Havervold

Shopify has revealed that the company is introducing the Agentic Plan, which lets companies sync products to AI chats and ...

A woman sitting at her computer with a shopping cart icon going from the computer to her, and a money icon going from her to the computer

Ecommerce News

ChannelEngine Reveals Marketplace Shopping Behavior Report

Kale Havervold

Recently, marketplace management platform ChannelEngine released the company’s 2026 iteration of its marketplace shopping behavior report. This report highlighted the ...

A few screens showing a person discovering a product in an AI search and then purchasing it

Ecommerce News

Microsoft is Integrating Shopping into Copilot

Kale Havervold

Microsoft recently introduced Copilot Checkout, a feature that lets customers make purchases right in Copilot chats. The company says this ...

An image showing that the universal commerce protocol connects services, capabilities, and extensions

Ecommerce News

Shopify and Google Create the Standard for Agentic Commerce

Kale Havervold

Recently, Shopify and Google co-developed the Universal Commerce Protocol to set the standard for AI agents to connect and transact ...

Two hands holding phones, with a package being sent from one person to another, and a world map as the background

Ecommerce News

Cross-Border Ecommerce Expected to Explode

Kale Havervold

Today, it’s possible to buy just about anything online, from anywhere around the world. However, this may only be the ...

Small gift boxes on a wooden floor

Ecommerce News

US Online Holiday Spending in 2025 Reaches over $250 Billion

Kale Havervold

With the 2025 holiday season firmly behind us, data has emerged that shows just how much American online shoppers spent ...

A person holding a pen pointing at some graphs on a piece of paper

Ecommerce News

Ecommerce Statistics 2025: Everything You Need to Know

Kale Havervold

The ecommerce industry continues to evolve and grow at a rapid pace, thanks to new trends, emerging technologies, and changes ...

Person preparing a package for shipping

Ecommerce News

Etsy Prioritizes US Listings With Cheaper Shipping

Kale Havervold

Recently, Etsy sent sellers an email that mentioned that merchants may want to consider optimizing/lowering their shipping prices. It also ...