AI Shopping

AI Shopping Agents Quietly Upsell Wealthy Users By Hundreds Of Dollars, New Study Reveals

Ecommerce News

AI Shopping Agents Quietly Upsell Wealthy Users By Hundreds Of Dollars, New Study Reveals

Ivana Soldat

The premise of agentic commerce is built on a simple promise: hand over your data, and the AI will optimize ...

TikTok is Building a New Agentic Commerce Shopping Experience

Ecommerce News

TikTok is Building a New Agentic Commerce Shopping Experience

Kale Havervold

TikTok is going all-in on commerce as it just announced a group of AI-powered features and solutions throughout every stage ...

AI Shopping Assistants Slash Return Rates By Aligning Consumer Expectations With Reality

Ecommerce News

AI Shopping Assistants Slash Return Rates By Aligning Consumer Expectations With Reality

Ivana Soldat

The ecommerce industry has long treated high return rates as an unavoidable cost of doing business online. Brands have subsidized ...

Some Shoppers Regret Trusting AI Shopping Recommendations

Ecommerce News

Some Shoppers Regret Trusting AI Shopping Recommendations 

Kale Havervold

Shoppers have a complicated relationship with AI recommendations. While there’s no doubt it’s growing more popular to use them to ...

Major Banks Warn AI Shopping Agents Outpace Consumer Fraud Protections

Ecommerce News

Major Banks Warn AI Shopping Agents Outpace Consumer Fraud Protections

Ivana Soldat

The rise of agentic commerce is colliding with the rigid realities of financial risk management. A coalition of major banks ...

The Importance of High-Quality Data During the Rise of Agentic Commerce

Ecommerce News

The Importance of High-Quality Data During the Rise of Agentic Commerce 

Kale Havervold

When a human shopper browses your online store, they’ll often look at things like the layout and aesthetics of the ...

AI Search Erases 61 Percent Of Organic Clicks As DTC Brands Flee To Physical Stores

Ecommerce News

AI Search Erases 61 Percent Of Organic Clicks As DTC Brands Flee To Physical Stores

Ivana Soldat

This analysis incorporates data from trade publications and industry reports that may reflect the commercial interests of retail technology vendors ...

Amazon's AI Shopping Assistant Can Now Buy Things for You, Track Prices Across a Year, and Notify You Before You Even Know You Want Something.

Ecommerce News

Amazon’s AI Shopping Assistant Can Now Buy Things for You, Track Prices Across a Year, and Notify You Before You Even Know You Want Something.

Ivana Soldat

Alexa for Shopping launched on May 13, 2026, replacing Rufus as the primary AI interface inside the Amazon.com search bar ...

The Brands Winning AI Shopping Are Not Amazon and Walmart. They Are Watch Brands and Label Makers.

Ecommerce News

The Brands Winning AI Shopping Are Not Amazon and Walmart. They Are Watch Brands and Label Makers.

Ivana Soldat

The Shopify Q2 earnings data we covered earlier this month showed AI-driven traffic and orders to Shopify stores tripling year-over-year, ...

Gen Z Is Using AI to Squeeze Every Point Out of Your Loyalty Programme. Brands Built Those Programmes for a Different Kind of Customer.

Ecommerce News

Gen Z Is Using AI to Squeeze Every Point Out of Your Loyalty Programme

Ivana Soldat

64% of Gen Z consumers in the UK and 55% in the US are already deploying AI tools to navigate ...