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Walmart’s Need for Speed: How the Retail Giant Is Winning the Ecommerce Race

Author: Ivana Soldat

6 MIN READ
An image of the Walmart parking lot

Strong quarterly numbers, a drone milestone, and an AI assistant now fluent in Spanish. Walmart is not slowing down, and it very much wants you to know it.

Walmart just posted revenues of $177.8 billion for the first quarter of fiscal 2027, a 7.3 per cent jump year-over-year. Net profit climbed 18.8 per cent to $5.5 billion, the company returned $4.1 billion to shareholders, and the stock barely flinched. Business as usual for the world’s largest retailer, then, except it very much is not.

The numbers behind the headline are where things get interesting. Global ecommerce grew 26 per cent, now accounting for 23 per cent of net sales. The marketplace business grew nearly 50 per cent. Membership income was up 17.4 per cent. Walmart is not just a big-box store that learned to click. It has quietly become one of the most formidable ecommerce operations on earth.

Speed Is the New Price

For decades, Walmart’s edge was simple: lowest price. Now the company is betting just as hard on a different number: minutes. CEO John Furner told investors on the May 21 earnings call that more than one-third of all US store-fulfilled deliveries in the first quarter arrived in under three hours. CFO John David Rainey put it plainly: “Fast fuels frequency.”

The logic holds. When delivery feels effortless, customers come back more often. Rainey noted that 60 per cent of US households can now be served within 30 minutes. That is a customer loyalty strategy dressed in a high-vis jacket.

Globally, Walmart’s 11,000-plus store locations act as a distributed fulfillment network that no pure-play ecommerce rival can replicate overnight. In India, its Flipkart arm operates more than 800 micro-fulfillment centers delivering items in under 13 minutes on average. In China, Walmart delivered over half a billion units in Q1 alone, with about 75 per cent arriving in under an hour. Amazon should be at least mildly uncomfortable.

The Drone in the Room

Among the lesser-discussed milestones buried in the earnings call was a quietly remarkable one: Walmart completed its one-millionth drone delivery. The service now operates across 66 locations in Texas, Georgia, North Carolina, and Arkansas.

A million drone drops is not a pilot programme anymore. It is proof of concept at scale, and Walmart knows it. While other retailers are still arguing about whether drone delivery is viable, Walmart has already moved on to arguing about which neighborhoods to expand into next.

Meet Sparky, Your New Shopping Overlord

Furner spent considerable time on the call praising Sparky, Walmart’s generative AI shopping assistant. Customers using Sparky spend about 35 per cent more per order than those who do not. Sparky now works in stores, handles repeat orders automatically, and has recently learned Spanish. It is, to put it gently, doing better than most human retail workers.

But here is where it gets properly interesting. Earlier this year, Walmart pulled the plug on OpenAI’s Instant Checkout feature after it converted at roughly one-third the rate of Walmart’s own website. Rather than outsourcing the transaction layer to a tech company, Walmart embedded Sparky directly into ChatGPT and Google Gemini. The message to Silicon Valley was clear: you can have the conversation, we’ll keep the checkout.

Walmart’s executive vice president of AI, Daniel Danker, made the posture explicit at a Morgan Stanley conference in March: Sparky travels into any platform Walmart chooses to plug it into, not the other way around. Retailers are not going to hand the keys to the till to an AI startup. That experiment lasted about six months.

The Speed Trap Nobody Wants to Talk About

There is a darker side to the speed obsession that Furner glossed over. In India and China, government regulators have started pushing back against ultra-fast delivery targets, alarmed by the safety consequences for two-wheeler delivery riders trying to meet algorithmically-set schedules. Earlier this year, the Indian government told Flipkart and other platforms to stop advertising 10-minute delivery windows outright.

The incentive structures are broken in a way that is genuinely hard to fix. Riders are paid per delivery. Customers now expect the speed. Routing algorithms optimise for throughput. Nobody in this chain has a strong reason to slow down, and the people bearing the risk are the ones on the bikes. This is the part of “fast fuels frequency” that does not make it into the earnings call.

The Ecommerce Angle Everyone Keeps Missing

Walmart’s ecommerce story is not primarily a technology story. It is a physical infrastructure story. Most ecommerce disruption narratives assume that the future belongs to whoever writes the best software. Walmart is proving that 4,600 US supercenters, 11,000 global locations, and a workforce that can pick and pack in real time are an asset that code alone cannot replicate.

The marketplace growing 50 per cent and going cross-border into Canada and Mexico shows Walmart is also thinking like a platform business now, not just a retailer with a website. “Build one, scale globally” is a technology company’s mantra, and Walmart has adopted it without apology. The emerging revenue lines, advertising and membership, now account for one-third of quarterly earnings. This is a company quietly restructuring its profit model in real time.

But the Customer Is Feeling the Pressure

Not everything is champagne and same-day delivery. Rainey flagged a telling data point: for the first time since 2022, the average fuel fill-up at Walmart gas stations dropped below 10 gallons. That is a cost-of-living indicator, not a business metric, and Rainey knows it. High-income shoppers are spending freely. Lower-income shoppers are counting gallons.

Walmart’s value proposition has always depended on serving people who are watching every dollar. If those customers are stressed enough to buy less fuel, the company’s growth story has a ceiling that no AI assistant can talk its way around.


Our take

Walmart’s quarter was strong, and the ecommerce momentum is real. But the more compelling story is the strategic coherence behind it. Speed, AI, drones, marketplace expansion, and membership growth are not separate initiatives. They are a single thesis: own the customer relationship at every touchpoint, physical and digital, fast and slow, human and algorithmic.

The Sparky pivot away from OpenAI’s checkout is the clearest signal of where this is heading. Walmart is not interested in being a distribution partner for tech platforms. It wants to be the platform. Given that it already has 60 per cent of US households within 30-minute reach, it might just get there.

The question for every other retailer is not whether to copy Walmart’s playbook. Most cannot. The question is which part of the customer relationship they can still own before Walmart’s delivery radius swallows it whole.